Do you have a question? Below are some of the most frequently asked questions about our site.

If your question doesn’t appear below, send us an email at and we’ll be happy to assist you.

To get started, you will need to create an account on ShopwithCAA. This account will capture your login information and will remember your Membership information and auto-fill your address for future orders. You will also be able to look-up the status of your orders. *Please note that this account is different than your login.

*CAA Dollars Terms & Conditions

To earn and redeem CAA Dollars, you must be a current CAA Member in good standing (CAA Membership dues paid in full by membership expiry date). CAA Dollars cannot be converted into currency at any time, and cannot be used to purchase CAA Premium Batteries, or to pay any amounts owing on your CAA Rewards® MasterCard®. Do not let your membership lapse or you will forfeit any accumulated CAA Dollars. Your CAA Dollars will be automatically redeemed towards your CAA Membership renewal dues.